FAQs

Avatar

An avatar is a digital expression of yourself. You can create it by following these steps:

Android users:
  1. Tap the ‘Avatar icon tab found at the bottom of the app
  2. Select the ‘Gender’
  3. Choose different facial features from the ‘Face’ tab
  4. Now select the ‘Body’ tab and choose the outfit for your avatar
  5. Save your Avatar by tapping on the ‘Save’ button
iOS users:
  1. Tap the ‘Avatar’ tab found at the bottom of the app
  2. Select the ‘Gender’
  3. You can select different features like skin tone, hairstyle, eyebrows and more from the options at the bottom of the app
  4. Save your Avatar by clicking on the ‘Tick’ option at the top right corner
Now, you are all set to create stickers based on your avatar. You can also download the avatar to use it as your profile picture on other apps.
Once you have created your avatar, avatar based stickers will be generated and you will be able to view them by tapping on the ‘Recent’ tab under the ‘Stickers’ button. You can share these avatar-based stickers for personalised and fun-filled conversations.
You can change the gender of your Avatar even after you’ve created it. To change the gender, you have to reset your avatar. Follow these simple steps to make the change:

  1. Tap the ‘Settings’ icon
  2. Click on the ‘Reset Avatar’ option
  3. Now you go back to the ‘Avatar’ tab and select the gender
  4. Save the changes
If you have signed up with us, you can view your Avatar by logging into your Saveyra account. But, if you created the Avatar as a guest user without registering with us, then the Avatar will be available only on that mobile device. To access your avatar from any device, you have to sign up with us. So, please sign up with us and create your avatar so that you can access it from any device.
To change the features, all you have to do is swipe right and left after selecting the facial features like the color of your eye, eyebrow, nose, hairstyle and more.
Follow these steps to change your avatar’s outfit:

For an Android device:
  1. Under the ‘Avatar’ tab, tap on the ‘Body’ option
  2. Select new options for your Avatar’s outfit by swiping right or left
  3. Save the changes
For an iOS device:
  1. Under the ‘Avatar’ tab, scroll and select the outfit icon
  2. Select the outfit that you seem fit for your Avatar
  3. Save the changes
Under the ‘Settings’ icon, select the ‘Reset Avatar’ option to reset your avatar.S
You cannot delete your avatar, but you can always reset it.
Accounts

It is not mandatory to sign up to use the app. You can be a guest user and understand all the features before signing up.
The list of permissions includes Location access, Media access and Notifications. These help us to provide you with customised and the most relevant content.
Here are the steps to change the language:

  1. Under ‘Settings’ icon, tap the ‘Language preference’ option
  2. Select your preferred language
  3. Tap the ‘Apply’ button to change your language
Here are the steps to change the frequency of push notifications:

  1. Under ‘Settings’ icon, select the ‘Notifications’ option
  2. Then select the ‘Frequency’ option
  3. Change the frequency as per your wish and click the ‘OK’ button
Yes, you can choose your preferred push notifications. Follow these steps to select it:

  1. Under ‘Settings’ icon, tap the ‘Notifications’ option
  2. Then tap the ‘Types of Notification’ option
  3. Select your preferred push notifications from the list and click the ‘OK’ button to save the changes.
Yes, you can browse the app as a guest user.
Stickers

Follow these steps to send Saveyra stickers:

  1. Tap the ‘Stickers’ icon to view Saveyra stickers
  2. Select the stickers you want to send
  3. Tap the ‘Share’ button
  4. Select the messaging app through which you want to share the sticker
Follow these steps to purchase premium stickers:

  1. Tap the ‘Stickers’ icon to view Saveyra stickers
  2. Select the sticker you want to purchase
  3. Tap the ‘Buy’ button, it will lead you to Google Playstore, where you can purchase the sticker online
Press the ‘Search’ icon and type in the keywords. You can also select stickers based on suggested keywords by Saveyra.
You can use all major messaging apps like WhatsApp, Instagram, Hike, Facebook and Twitter.
Keyboard

Follow these steps to make Saveyra Keyboard as your default keyboard:

  1. Under ‘Settings’ icon, select the ‘Connect Saveyra Keyboard’ option
  2. Choose the ‘Enable Saveyra’ option
  3. Enable Saveyra
  4. Tap the ‘Choose Keyboard’ tab
  5. Change keyboard to Saveyra Keyboard
There are two options to switch to the Saveyra Keyboard.

First option:
  1. On any messaging app, long press on the ‘globe’ icon
  2. On any messaging app, long press on the ‘globe’ icon
Second option:
  1. Click on your phone settings
  2. Select ‘Languages & Input’ option
  3. Select ‘Virtual keyboard’ option
  4. Select Saveyra Keyboard
Follow these steps to make Saveyra Keyboard as your default keyboard:

  1. Under ‘Settings’ icon, tap the ‘Connect Saveyra Keyboard’ option
  2. Follow Keyboard instructions to enable the keyboard
Follow these steps to switch to your regular keyboard:

  1. Tap on the Keyboard tab on Saveyra keyboard
  2. Next, long press on the ‘globe’ icon to go back to your regular keyboard for typing
Others

Sorry to hear that you had issues while using our app. You can either use the app to report the issues or you can mail us at support@saveyra.com
Follow these steps to report a problem from your app:

  1. Under the ‘Settings’ icon, click on the ‘Report a Problem’ option
  2. Fill in your details and select the feature(s) that is causing the issue
  3. Type a detailed description of the issue you are facing (within 250 characters)
  4. Tap on the ‘Submit’ button.
Our support team will get back to you as soon as possible.
We appreciate your interest in Saveyra. You can contact us at business@saveyra.com
Our business team will get back to you at the earliest.
Under the ‘Settings’ icon, click on the ‘Invite Friends’ option and select any of the messaging apps to send the invitation links.
Saveyra is currently available on Android (versions 4.1 and above) and iOS platforms (versions 9 and above).
Saveyra keyboard currently supports English and Hindi. Our team is working to provide you with more regional Indian language options in the near future.
Yes, your personal data is perfectly safe with us.
Definitely, you can. Once you register with us and create an account, every change that you make in your avatar, gets saved. You can always access it from any device.
We support all major messaging apps like WhatsApp, Instagram, Hike, Facebook and Twitter.
But if you face any problem while using the applications, please let us know here

Copyright © 2019 Saveyra LLC