Privacy Policy

At Silvermine Group of Wilton LLC ("we", "our", "us", or "Silvermine"), we are committed to protecting and respecting your ("you" or "user") privacy. This Privacy Policy ("Policy") sets forth how we collect, use, and share information provided by you or related to you, including any information which identifies you ("Personal Information").

Please ensure that this Privacy Policy is perused by you before availing any services from us. This Privacy Policy governs the procedures and practices based on which we collect and process your information, including any personal information. This Privacy Policy may be updated from time to time and to stay abreast with our methods of using your information and protecting your privacy, please review this Policy from time to time.

By accessing our website https://saveyra.com ("Website") or by using our services through our mobile application(s) ("Apps"), (collectively "Platforms"), you agree to be bound by the terms of this Privacy Policy.

By visiting our Platforms and/or by providing your information, you consent to the collection and use of the information you disclose on our Platforms in accordance with this Privacy Policy, including but not limited to, your consent for sharing your information as per this Privacy Policy. You acknowledge and agree that even if you are not a registered user with us, we may collect information about you, if a registered user has provided us with your information to facilitate services.

If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. If you do not agree for the forgoing, please do not continue to use or access our Platforms.

1. Collection of Personally Identifiable Information

(i) We collect certain information about you to provide services to you. The information collected by us is of the following nature:

  1. Name.
  2. Telephone number(s).
  3. Gender.
  4. Email address(es).
  5. Education.
  6. Device ID and other information
  7. Languages.
  8. Location(s).
  9. GPS coordinates.
  10. Device information including, model, memory, storage, year, class, device
  11. Data network type (Wi-Fi/cellular).
  12. Event logs on the App.
  13. Logs for API requests to/ response from the server
  14. IP address.
  15. Any other Personal Information which you provide us in connection with the

(ii) Upon receiving Personal Information about our users, you may no longer be anonymous to us. We may use this information to do internal research on our users' demographics, interests, and behavior to better understand, protect and serve our users and to improve our Platform or other services. This information is compiled and analyzed on an aggregated basis. We indicate fields that are mandatorily required to be filled and fields that are optional. You may decide whether or not to provide such information to us.

(iii) You may choose not to provide us with any Personal Information or information as required to use our Apps or access the Platforms. If we do not receive the requisite information required to enable your usage of the Platform, we may, in our sole discretion, not permit you to use our Apps or the Platform.

(iv) You may, on our Website, browse without telling us who you are or revealing any Personal Information about yourself. However, we may automatically track certain information about you based on your behavior on our Website. This information may include the URL that you just came from (whether this URL is on our Platforms or not), which URL you next go to (whether this URL is on our Platforms or not), your browser information, and your IP address.

(v) On our Platforms, we use data collection devices such as "cookies" on certain pages to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. We offer certain features that are only available through the use of a "cookie". You may decline our cookies if your browser permits, although in such circumstances you may not be able to use certain features on the Platforms, or have access to the Apps. Additionally, you may encounter "cookies" or other similar devices on certain pages of the Website/App that are placed by third parties. We do not control the use of cookies by third parties.

2. Additional Information

When you use our services, we may collect information about you in the following general categories:

(i) Content Information. We collect the content, communications and other information you provide when you use our Platforms, including when you sign up for an account, create or share content, and message or communicate with others. We collect information about your activity, including, but not limited to, how you interact with the app, such as creating an avatar or share stickers, your sticker views, and so on.

(ii) Device Information. We collect information from and about the devices you use. Information on hardware and software, such as the hardware model, operating system version, device memory, advertising identifiers, unique application identifiers, apps installed, unique device identifiers, language and time zone; information on wireless and mobile network connections, such as mobile phone number, service provider, and signal strength.

(iii) Location Information. When you use our Platforms, we may collect information about your location. With your permission, we may also collect information about your precise location using methods that include GPS, wireless networks, and Wi-Fi access points.

(iv) Information on Cookies and Technologies. We may use cookies and other technologies, to collect information about your activity, browser, and device. We may also use these technologies to collect information when you interact with other services, such as advertising and commerce features.

3. Use of Personal Information

(i) The information collected by us through our Platforms maybe used inter alia for the following purposes: (a) to provide personalized services; (b) to improve our products and services; (c) periodically send promotional e-mails or messages on the App about new products, special offers or other information; and (iv) to customize the Website or App according to your interests.

(ii) We may use Personal Information to resolve disputes that may arise with the use of our services, help promote a safe service to all the users of the Platforms, measure consumer interest in our services, customize your experience, detect and protect us against error, fraud and other criminal activity, enforce our terms and conditions and our policies.

(iii) We identify and use your IP address to help diagnose problems with our server, and to administer our Platforms, including the services provided thereon. Your IP address is also used to help identify You and to gather broad demographic information.

(iv) We may share your information (including the Personal Information) with third-parties for the limited purposes as set forth in this Section 3 (Use of Personal Information), under strict obligations of confidentiality.

(v) We may disclose your Personal Information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to directions or orders issued by courts, government, regulatory authorities, or other legal process. We may disclose Personal Information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to enforce our Terms of Use or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

4. Information Safety

While we have implemented commercially reasonable physical, operational and technical security measures to protect the loss, misuse and alteration and to preserve the security of the Personal Information in our care, you acknowledge that no system is foolproof. Silvermine cannot provide any guarantee in any way with respect to any information or contents that you upload, transmit, share, or display through the Apps or Website, and you do so at your own risk. Our security practices and procedures limit access to Personal Information on need to know basis only.

Security measures undertaken by us include, where appropriate, the use of firewalls, secure server facilities, proper access rights management systems and processes, careful selection of processors, standard authentication and encryption policies for our servers and other technically and commercially reasonable measures.

5. Opt-Out

We provide you with tools and account settings to access or modify the Personal Information you provide to us and associated with your account. Even if you have uninstalled the App from your device, you can write to us at support@saveyra.com to perform any of the following actions:

(i) Download and retrieve a copy of your Personal Information

(ii) Delete all your Personal Information completely

Upon receiving such requests from you, we will endeavor to process such requests as expeditiously as possible. However, pursuant to processing such requests we may retain copies of information (including Personal Information) provided by you to us, in an archival form, for the limited purposes of complying with applicable laws.

The modification and deletion of your Personal Information may affect your experience of our services, including the App and the Website. We shall not be responsible for any adverse or negative change experienced by you pursuant to a modification or deletion of your Personal Information.

6. Third Party Terms and Conditions

Your usage of our App or Website may be subject to additional, third-party terms and conditions, and policies, which our not within our control. You shall be solely and wholly responsible for compliance with such third party terms and conditions and policies. Silvermine shall not be responsible for your use of any third party product and/or service including the terms and conditions of such third party product and/or service and/or violation and infringement of any third party rights, policies, terms and conditions in connection with access, download or installation of the App, or usage of the Website.

7. Grievance Redressal

In case of any grievance arising from the use of the Website or the App, please write to the grievance officer at support@saveyra.com.

8. Version Control

Version Number: 1.0

Last modified on: 09 October 2018


Copyright © 2018 Silvermine Group of Wilton LLC